At jos13, your privacy is not a formality — it is a core commitment. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a player based in Indonesia or accessing our Platform from anywhere in the world.
These principles underpin every data-handling decision at jos13. The full detail is in the policy below — these cards give you the essence.
Jos13 collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and legal compliance. We do not harvest data speculatively or sell it to data brokers.
Every category of data we collect is tied to a specific, documented purpose. Data collected for KYC identity verification is not repurposed for targeted advertising. Data collected for payment processing is not used for marketing profiling.
All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including payment information and identity documents — is stored in encrypted form using industry-standard cryptographic standards. Access to personal data is restricted to authorized personnel only.
You have the right to access, correct, and request deletion of your personal data at any time, subject to legal retention requirements. Requests are processed within 30 days and handled by our dedicated data protection team — reachable via [email protected].
Jos13 does not sell, rent, or trade your personal data to third parties for their own commercial use. Data is shared only with trusted service providers operating under strict contractual obligations, and with authorities where legally required.
This policy is written in plain English — not buried in legal jargon. Jos13 commits to notifying players of any material change to data handling practices with at least 7 days' notice before the change takes effect.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Jos13 International acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, jos13 determines the purposes for which Personal Data is processed and the means by which that processing takes place. All data-related inquiries, access requests, and complaints should be directed to our data protection contact at [email protected] (plain text — not a clickable link).
Jos13 is committed to processing Personal Data in a manner consistent with applicable international data protection standards. While our Platform is primarily oriented toward players resident in Indonesia, we apply data handling standards that align with globally recognized best practices for the protection of personal information.
Jos13 collects the following categories of Personal Data in the course of providing services through the Platform:
When you create an Account, we collect your full legal name, date of birth, Indonesian residential address, email address, and a username of your choosing. This information is mandatory — without it, we cannot create or administer your Account.
To comply with anti-money laundering obligations and to protect all players on the Platform, we collect copies of identity documents (such as your KTP, passport, or SIM), proof of address documentation, and evidence that your payment method is registered in your own name. KYC documents are handled with the highest level of confidentiality and stored in encrypted form.
We collect details of your deposit and withdrawal transactions, including the payment method used (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), transaction reference numbers, amounts in IDR, and timestamps. We do not store full bank account credentials or card numbers on our servers — payment processing is handled by certified third-party payment processors.
We record your betting and gaming activity on the Platform, including wagers placed, games played, outcomes, bonus claims, and account balance history. This data is used for account administration, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access the Platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, and the referring URL from which you navigated to our site. This data helps us maintain Platform security, detect fraud, and optimize the user experience.
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages and any attachments. This enables us to track open support cases, maintain service quality, and resolve disputes fairly.
If you opt in to receive promotional communications from jos13, we record your marketing consent and preferences. You may withdraw this consent at any time by contacting our support team or adjusting your account notification settings.
Jos13 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data for the purpose of unique identification. The only biometric-adjacent data we process are photographs on government-issued identity documents submitted for KYC — and these are used solely for identity verification purposes.
Jos13 collects Personal Data through the following channels:
The table below summarizes the primary purposes for which jos13 processes Personal Data and the corresponding legal basis for that processing:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation & administration | Registration Data, Technical Data | Performance of contract |
| Identity verification (KYC) | KYC Data, Financial Data | Legal obligation; legitimate interest |
| Payment processing | Financial Data, Registration Data | Performance of contract |
| Fraud prevention & security | Technical Data, Financial Data, Gaming Data | Legitimate interest; legal obligation |
| Responsible gaming monitoring | Gaming Data, Communications Data | Legitimate interest; legal obligation |
| Customer support | Communications Data, Registration Data | Performance of contract; legitimate interest |
| Marketing communications | Registration Data, Marketing Preferences | Consent (opt-in required) |
| Platform analytics & improvement | Technical Data, Gaming Data | Legitimate interest |
| Legal & regulatory compliance | All categories as required | Legal obligation |
Jos13 does not process Personal Data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legitimate legal basis for doing so.
Jos13 does not sell, rent, or trade your Personal Data to third parties for their own independent commercial use. We share data only in the following circumstances and only to the extent necessary:
We share Personal Data with carefully selected service providers who process data on our behalf under strict contractual data processing agreements. These include:
Jos13 may disclose Personal Data to regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by applicable law, court order, or lawful regulatory request. In such cases, we will disclose only the minimum amount of data necessary to satisfy the legal requirement and, where permissible, will notify you of the disclosure.
In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving jos13 International, Personal Data held by jos13 may be transferred to the acquiring or successor entity. You will be notified of any such transfer and of any change in the data controller responsible for your data prior to the transfer taking effect.
Jos13 will never share your Personal Data with third-party advertising networks for behavioral profiling, retargeting campaigns, or the construction of cross-site tracking profiles without your explicit prior consent.
Jos13 operates internationally, and some of our Third-Party Service Providers process data in countries outside Indonesia. Where Personal Data is transferred to a country that does not provide the same level of data protection as the jurisdiction in which jos13 is incorporated, we implement appropriate safeguards to ensure that your data remains protected to a standard at least equivalent to that applied on the Platform.
Safeguards we apply for international transfers include: contractual clauses that require recipient organizations to protect your data to the same standard we apply; technical security measures including encryption in transit and at rest; and restriction of data access to authorized personnel only.
By using the Platform and providing us with your Personal Data, you acknowledge that your data may be processed in jurisdictions outside Indonesia as described in this section.
Jos13 retains Personal Data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The general retention guidelines we apply are:
Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymized so that it can no longer be associated with any individual.
Jos13 implements a layered security architecture to protect Personal Data from unauthorized access, loss, alteration, or disclosure. Our technical and organizational security measures include:
While jos13 applies robust security measures, no online platform can guarantee absolute security against all threats. You are encouraged to use a strong, unique password for your jos13 Account and to enable any additional security features available in your account settings. Contact our support team immediately if you suspect unauthorized access to your Account.
Jos13 uses cookies and similar technologies to operate essential Platform functions, analyze usage patterns, and improve the player experience. The categories of cookies we use are described below:
These cookies are required for the Platform to function correctly. They enable you to log in and maintain a session, navigate between pages without losing your Account state, and complete transactions securely. These cookies cannot be disabled without affecting core Platform functionality.
We use analytics tools to understand how players interact with the Platform — which pages are visited most frequently, where players encounter errors, and how long sessions last. This data is aggregated and anonymized wherever possible. It helps us prioritize development resources and improve the quality of the Platform over time.
Functional cookies remember your preferences — such as your preferred language setting or last-visited game category — so that you do not need to reconfigure them on each visit. These cookies improve convenience but are not essential to core Platform operation.
Certain cookies are used specifically to detect and prevent fraudulent activity, bot access, and session hijacking. These are classified as strictly necessary for the integrity of the Platform and cannot be disabled.
You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary or security cookies may impair your ability to log in, place bets, or process transactions on the Platform. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Edge) are available through each browser's help documentation.
As a data subject, you hold the following rights in relation to the Personal Data jos13 holds about you. These rights are subject to applicable legal limitations and may be exercised by contacting our data protection team at [email protected]:
Jos13 will respond to all exercised rights within 30 calendar days of receiving a verifiable request. Where requests are complex or numerous, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
The Platform is strictly intended for adults aged 21 years and older. Jos13 does not knowingly collect Personal Data from individuals under the age of 21. Registration requires users to confirm their age, and Account verification procedures are in place to detect and prevent underage access.
If jos13 becomes aware that an Account has been registered by or on behalf of a person under the age of 21, the Account will be immediately closed, any Balance forfeited (with deposits from the original payment source returned net of applicable fees), and all Personal Data associated with the Account deleted in accordance with our data retention policy and applicable legal obligations.
If you believe that a minor has accessed the Platform or provided us with their personal information, please contact us immediately at [email protected] so that we can take prompt corrective action.
Jos13 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Material changes — those that meaningfully affect your rights or our obligations regarding your Personal Data — will be communicated to registered players via email or via a prominent notice on the Platform at least 7 days before the change takes effect.
Non-material changes (such as typographical corrections, clarifications that do not alter the substance of the policy, or updates to contact details) may be made without prior notice. The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend reviewing this policy periodically to stay informed of how your data is handled.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you must cease using the Platform and close your Account before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy, our data handling practices, or the exercise of your data rights, please contact the jos13 data protection team through the following channels:
All privacy-related inquiries are handled by our data protection team, separate from general player support. We aim to acknowledge all written privacy requests within 48 hours and to provide a full response within 30 calendar days. For urgent account security matters, live chat is the fastest route to assistance.
This Privacy Policy was last reviewed and updated on 1 January 2026. Jos13 International. All rights reserved.
Your data is protected, your rights are clear, and our platform is built for players who expect the best. Log in or explore what jos13 has to offer — from live casino to sportsbook to slots. Adults only — 21+ required.